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How is AI changing the banking industry?
Both challenger and traditional banks are growing their focus on helping consumers save money. As customers increasingly look to save money for a rainy day and become more fiscally responsible,…
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The role of cash and bank branches in keeping small businesses thriving
Business Secretary Greg Clark’s recent inaugural Business Council meeting for Small Businesses highlighted that small companies represent an overwhelming majority of the businesses in the UK. Given how important these businesses…
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Bank Branch Closures: New Research Reveals How Tech is Saving the Day
In a recent article for The Times, campaigner Derek French announced he was coming out of retirement to once again fight bank branch closures. He led the Campaign for Community…
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Meet the team: International Women’s Day 2019 Special Edition
As part of International Women’s Day 2019, we spoke to some of our employees at Auriga to find out their thoughts on fintech and the future of banking. Rosvanna D’Amico Rosvanna D’Amico…
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How Millennium BCP made the #NEXTGENBANK a reality
Like many others, international bank Millennium BCP is reviewing its large branch network. In Portugal alone, the bank has over 600 branches – many from previous acquisitions. The review was…
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2019 trends for the banking industry
2018 was a big year for banking. Challenger banks, like Monzo and Starling, hit new user levels and started to push past being a niche, techy offering, into a mainstream…
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Banks in the Smart City: What is Their Role?
The smart city vision encompasses a city where information and communication technologies like the Internet of Things are connected to enhance the quality and performance of urban cities and thus…
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Back to school for banking: Setting the curriculum
Children and university students across the UK returned to school this month – kicking off another year of learning. For some, this will be a transformative time, as they absorb…
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Nowhere to hide: Why UK banks urgently need to improve their customer service
As of August, banking providers in the UK are obliged to publish information on how likely people would be to recommend their bank, inclusive of its online, mobile, branch and…
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Bank branch closures – lessons from Europe’s banks
With more bank branch closures recently announced by some of the high street’s biggest names, Auriga is urging banks not to miss a trick when it comes to rethinking their…
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Summer reflections – 2018 in banking so far
With the UK in the midst of a long, hot summer, we wanted to take the opportunity to reflect on what has certainly been a big year for banking to…
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Why you should forget about building the bank of the future – and make it happen today
The banking industry is under incredible pressure. The rise of FinTech has created an ever increasing number of challengers, traditional methods of banking are under increased pressure to remain open (with…
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Why GDPR should be the least of your worries
Everyone has seen the impact of GDPR. Businesses have completely reviewed their data protection and privacy practices, and countless hours have been spent getting them up to scratch before the…
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Challenging the challengers – is the balance of banking shifting again?
The rise of the challenger banks over the past five or so years has been a cause for concern for the banking industry. A bank built for the tech generation,…
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Meet the team: Mark Aldred – Head of International Sales
Our ‘Meet the team’ blog series focuses on celebrating the people within Auriga. Auriga is built from a vast team of experts, with diverse experience and backgrounds – each bringing something…
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Meet the team: International Women’s Day 2018 Special Edition
As part of International Women’s Day 2018, we sat down with some of the Auriga team to hear about how their roles at Auriga, why they like the banking…
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Building an oasis in the ATM desert
You may have seen that towards the end of January there was a lot of news coverage around changes with the way ATMs are paid for. Link, the network which connects over…
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Open Banking: How it demonstrates changing consumer demands
Since the start of 2018 we’ve seen a string of articles discussing open banking, explaining the impact of PSD2 on the industry and consumers. Examining these articles has been insightful…
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2018 – the year of digital natives
2018 is the year that those born at the turn of the millennium will turn 18. Nicknames ‘Generation Z’, this is a generation that have grown up completely immersed in…
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2018: a big year for data in banking
2018 is set to be an important year for data within the banking industry. Two major pieces of legislation, PSD2 and GDPR, are going to open up traditional banks to…
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Personalisation of banking services
Across all industries, organisations are facing the challenge of driving customer loyalty. In today’s economy, consumers are bombarded with a plethora of marketing messages across every channel. It’s hard for…
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2018: what lies ahead for the banking industry?
The new year is just around the corner, and here at Auriga, we’re excited for what promises to be a pivotal time for the banking industry. We expect to see…
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As the banking industry is challenged by changes in customer behaviour, how is the branch going to adapt?
The way that consumers interact with their bank has undergone a fundamental shift in recent years. Mostly, this is due to the mass adoption of digital, the impact of which…
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The future of banking
The banking industry has undergone some pretty dramatic changes in the last few years, with new tech transforming the way that people want to manage their finances. Online banking, banking…
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Never mind cash, is the card on its way out
Did you see this recent report “An app-etite for banking” by the BBA (now part of UK Finance)? It found that over the past five years, UK consumers have been…
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The ATM turns 50
This week marks the 50th anniversary of the original piece of financial technology, the ATM. For 50 years they have been a fixture of our high streets, transforming the way…
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The future of the bank branch
Over the past few years newspapers have been filled with articles announcing new bank branch closures, but earlier this month there was a new twist. Lloyds announced they would be…
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Building the ATM of the future – what your customers want
Think about your local high street or town centre, what does it have in common with every town centre across the country? The same coffee shops? The same high-street fashion…