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In the age of digital banking, misinformation can spread like wildfire, particularly when it relates to people’s finances. A key example is the “Dance of the Hillary”, a well-known internet hoax that has been circulating periodically on social media for several years, claiming that a video by the same name contains a dangerous virus. A
As consumer banking habits evolve, financial services institutions are rethinking the traditional branch model. The number of bank branches has dropped a lot in recent years, with nearly 2,000 bank branches having closed in the UK alone. The shuttering of branches is mostly because of reduced footfall and increasing digital banking usage. Changing consumer expectations
As the financial technology landscape continues to evolve, it is crucial for financial education to keep pace. Effective financial education and literacy empowers individuals to make informed decisions, which drives economic stability and financial inclusion. Significant barriers exist to achieving strong financial literacy. These include the digital divide, social and economic factors, and a general
The integration of artificial intelligence (AI) in the banking sector has ushered in a transformative era, revolutionising financial services and redefining customer experiences. As AI applications process vast amounts of data with unprecedented efficiency, they are reshaping the financial landscape and offering innovative solutions that optimise operational processes and enhance security measures. AI-Powered Operations in
