- Product and solutions
- Shared Services
- ATM / Kiosks
- Internet / PC
- Mobile Banking and Payments
- Electronic payments
- Banking Marketing & Digital Signage
- Network Monitoring & Fraud Management
- Call Centre
- Cash Handling
- Digital Invoicing and Document Management
- Business Analytics
- Cyber Security Platform
THE SOLUTION THAT MANAGES AND MONITORS THE ENTIRE LIFECYCLE OF A BANK’S ASSETS: FROM ACTIVATION TO ONGOING PREDICTIVE MAINTENANCE
A banks’ distribution network can be extensive, with the quantity of data handled increasing as the number of devices increases.
This means that banks need comprehensive management and optimal servicing of these devices, so that they can minimise maintenance costs, offer better service levels and uninterrupted access to users.
To meet this need for in depth performance analysis of every customer facing device ( such as ATMs, ASDs, kiosks, tablets, Digital Signage Monitors and PDUs), Auriga has developed WWS Asset Management, an application module of the WinWebServer (WWS) suite. WWS Asset Management enables banks to survey, monitor and analyse all the equipment on their network.
Centralizing and sharing data is essential to maintain a constant view the stages of an asset’s life cycle.
WWS Asset Management collects key data including location, status, Hardware and Software (XFS SW, Custom SW) characteristics, connected peripherals and the hierarchical relation between individual devices, in order to create an exhaustive inventory of the networked assets.
With this data, WWS AM can immediately and thoroughly analyze devices and their functions.
This data can then be used to plan maintenance efficiently and effectively, therefore avoiding unplanned call-outs or running obsolete devices.
HOW IT WORKS
WWS Asset Management operates in three stages:
- Creating and inventory of devices
- Data collection
- Predictive analysis
Once installed and configured, the module scans the branches’ equipment, across all distribution channels and physical locations, and collects both hardware and software information.
The application interface can be configured to display data and generate reports according to user-predefined criteria (branch, area, bank or group of banks).
Its predictive analysis algorithm uses 24 months of past data to provide precise maintenance and operation scenarios for every single device.
BENEFITS OF WWS ASSET MANAGEMENT
The solution lets banks optimise operations and cut costs:
- Monitoring every step in maintenance operations and ensuring compliance with SLAs and maintenance contracts
- Efficient inventory management
- Obsolescence analysis and assessment
- Hardware upgrade and purchase analysis for individual assets or a groups of assets