Banking and Fintech industry outlook in 2023
The banking industry is experiencing a major move towards digitalisation to remain competitive and generate new revenue streams to drive growth.
In this whitepaper, Auriga will deep-dive into the top trends to consider over the next 12 months for the banking and fintech industries.
Staying ahead of these trends is crucial for retail banks to stay competitive and provide better services for their customers, especially in this age where customer experience is king.
Auriga wins ATMIA contest for ‘Cost of Cash’ white paper to improve cash management and logistics
Banks and ATM owners must consider more imaginative strategies that preserve and improve access to cash services, while addressing operational costs and changing customer habits.
Auriga addresses cash management optimization from two directions. From one hand, WWS Cash Management, Auriga’s multivendor and multichannel solution, helps banks to optimize, anticipate, support, control and report the entire cash inventory and replenishment process, and thus defines the standard for end-to-end cash management.
On the other hand, our deep involvement in ATM pooling initiatives illustrates how ATM fleets can be rationalized to be both more efficient to run and deliver better customer service.
2022 predictions: the future of banking
The banking industry has seen many changes in 2021, both in Europe and around the globe.
We witnessed cases of banks modernising their infrastructures, the adoption of ATM pooling initiatives, and a continued focus on access to cash by governments and consumers alike.
That said, as we approach the end of the year, in this White Paper Auriga proposes five key trends likely to be seen in 2022 within the financial services industry.
ATM Pooling: transforming future access to cash services
Banks are confronted with what seems to be an impossible puzzle to solve. Even as more customers go cashless, banks are under greater social pressure to provide access to cash, but the cost of delivering this is too high.
The answer seems to be ATM pooling, that involves transferring ATM fleet ownership of two or more banks into a separate entity. But how can banks extract the most benefits from ATM pooling?
How to make the most of ATMs in the digital age
As there has been an increase in customer demand for a digitally enabled omnichannel consumer experience, the role of the ATM as an important channel for accessing banking services, has been challenged.
However, the ATM and its family of devices are essential to the infrastructure of the modern branch, as they can offer 24 hours of local or remote services across a whole range of products and services.
This means that financial organisations need to take action now with policies that preserve and improve access to cash and services, whilst also addressing operational costs and changing customer habits.
Cybersecurity for the Next Generation of Branch Banking
Digitalization and cybersecurity are two concepts that go hand in hand. With the progressive transfer of financial services to the digital space, security needs to be reinvented, no matter what channel customers are using.
As a desired target for cybercriminals, financial institutions have been forced to deploy comprehensive, intelligent and proactive security strategies.