It is clear cash is here to stay, but banks need to improve their offering
Personalising the customer experience at the ATM channel allows banks to provide a tailored and individual experience, improving customer satisfaction and loyalty.
This can be achieved in a variety of ways, from sending messages prompting the purchase of a new product to allowing customers to personalise their online, mobile and ATM banking service.
Auriga’s WinWebServer software suite allows customers to go one step further. Find out how in our white paper.
Smart ATMs: Getting the Most from Your ATMs
As the number of staffed bank branches declines in the UK, the smart ATM stands as a profitable solution.
It allows bank customers to not only withdraw cash and check their bank balances, but also replicates the services normally found behind the bank counter.
Download the white paper to discover why the UK is the ideal environment for smart ATMs and their extensive range of capabilities.