2021 bcx awards

2021 BCX Awards: Auriga Offers the Best ATM/Self-Service Experience

30 September 2021
On Tuesday 14th September, Auriga was named the winner of the 2021 BCX Awards in the Best ATM/Self-Service Experience category with our #NextGenBranch solution. We are likely to see more and more banks closing branches because of the reduction in customers using legacy banking channels, cost pressures, reduced footfall, as well as the emergence of
best atm self service experience auriga

Best ATM/Self-Service Experience: Auriga wins at BCX Summit Awards

16 September 2021
London – September 16th, 2021– Auriga, a global provider of technology solutions for the omnichannel banking and payments industries, today announced that it has won the first place in the Best ATM/Self-Service Experience category at this year’s Bank Customer Experience (BCX) Summit Awards. The BCX Summit awards are run by Networld Media Group and ATM
brighttalk webinar

BrightTalk Webinar: How to create the next-gen self-service platform

27 August 2021
On Tuesday 27th July, Auriga participated in the BrightTalk webinar hosted by Allison Ebbage, with special guests including Mark Aldred, VP of International Sales at Auriga, and Robin Setty, Senior Principal Product Manager (Partner Solutions) at ACI Worldwide. They discussed how this partnership helped both companies to improve customer service through self-service banking technology, as
cybersecurity threat

The cybersecurity threat towards the banking industry

26 July 2021
Working from home poses new threats to financial institutions as cybersecurity and digital transformation go hand in hand. With businesses undergoing rapid digital transformation, security needs to be simultaneously reinvented, especially when handling sensitive information or user data, which become prime targets for cybercriminals. Financial institutions must deploy comprehensive, intelligent, and proactive security strategies. According
Auriga Brussels office

Auriga opens new Brussels office and welcomes Rudy De Wolf

20 July 2021
Auriga, a company specialised in omnichannel banking solutions, continues its international expansion programme by opening a new office in Brussels. This will strengthen Auriga’s presence in Belgium and Luxembourg and support local banks on their digital transformation path. Rudy De Wolf, formerly business manager at BNP-Paribas, will lead the new office as operations manager. Brussels,
atm pooling

A quick guide to ATM pooling

16 June 2021
You might have come across the term ‘ATM pooling’ before as last year four major Belgian banks signed an agreement to jointly manage a single network of ATMs under a neutral brand named Batopin. Its first bank-neutral ATMs are due to be installed any time soon, with the complete deployment expected to be completed by
Infographic EN-CREATING THE NEXT GENERATION SELF-SERVICE BANKING PLATFORM-02

CREATING THE NEXT GENERATION SELF-SERVICE BANKING PLATFORM

08 June 2021

ATM must behave like any other digital channel in the current market. However, issues to maintain self-service banking competitive are several.

To answer those needs, how can physical and digital channels merge in a highly secure and modernized technology platform?

Auriga explains in this infographic how to create the next gen self-service experience and the main related benefits.

Read the infographic
Self-service banking - infographic

SELF-SERVICE BANKING – WHAT’S NEXT?

30 May 2021

Explore the revolution of self-service banking!

Discover how Auriga and ACI Worldwide have partnered to support traditional banks staying competitive, solving cost pressure issues and building better relationships with their customers through the self-service channel.

Read the infographic
FIs Omnichannel management system

THE CASE FOR FIs ADOPTING AN OMNICHANNEL MANAGEMENT AND MARKETING SYSTEM

28 May 2021

Deliver a truly integrated digital strategy within bank is not an easy process.

Which are the main features for a successful omnichannel management & marketing system and which benefits must be considered by banks?

How many banks already have a single omnichannel management system? How many on the other side still leverage vertical silo systems?

Those and much more questions are addressed in this infographic. Find out more.

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Tamara Jusko (SIA) and Nicola Simeone (Auriga) present at SelfService Banking 2021

28 May 2021
At RBR’s Self-Service Banking 2021 virtual event Auriga’s Nicola Simeone, Head of Professional Services, spoke with SIA S.p.A.’s Tamara Jusko on how to build a next-generation infrastructure that enhances the customer experience.