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Banking isn’t what it used to be. Consumers have grown accustomed to a world of instant gratification, whether it’s shopping online or streaming entertainment, they expect access 24/7, and banking is no different. Today’s consumers expect banking to fit seamlessly into their lives, and have it work quickly, intuitively, and available whenever they need it.
As banking continues to evolve in the digital age, the role of ATMs has expanded from basic cash dispensers to vital, multifunctional service points. With rising cost pressures and widespread branch closures, financial institutions face the challenge of maintaining access to cash and services – particularly in rural or low-traffic areas. Innovative operating models such
In the age of digital banking, misinformation can spread like wildfire, particularly when it relates to people’s finances. A key example is the “Dance of the Hillary”, a well-known internet hoax that has been circulating periodically on social media for several years, claiming that a video by the same name contains a dangerous virus. A
As consumer banking habits evolve, financial services institutions are rethinking the traditional branch model. The number of bank branches has dropped a lot in recent years, with nearly 2,000 bank branches having closed in the UK alone. The shuttering of branches is mostly because of reduced footfall and increasing digital banking usage. Changing consumer expectations
