BLOG

Reflections on Retail Bank Transformation Europe 2025 By Brendan Thorpe, Customer Success Manager at Auriga The 2025 edition of Retail Bank Transformation Europe made one point unmistakably clear: retail banking is crossing a threshold where incremental digital improvement is no longer sufficient. What is emerging instead is an industry compelled to rethink not only its

A chat with our expert: Gaetano Ziri, Innovation Manager at Auriga Artificial intelligence has moved beyond the realm of future-gazing in financial services and is quickly becoming a fundamental layer within modern banking architectures. To explore the benefits of AI in banking and how this technology is reshaping customer experience, boosting operational efficiency, and influencing

Staying Vigilant in a Changing Threat Landscape October is Cybersecurity Awareness Month, a timely reminder for banks and ATM operators to remain alert to evolving threats. ATM malware continues to be one of the most persistent and costly challenges for financial institutions worldwide. Beyond immediate financial losses, attacks can undermine customer trust and reputations. As

The customer experience in banking is evolving rapidly. Expectations are higher than ever, shaped by the demand for services that are always available, intuitive, and secure. Reliability and uptime are fundamental, as customers expect ATMs to work without fail, and any disruption can quickly undermine trust. At the same time, branch footprints are shrinking, a