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WWS Proactive Monitoring Omnia
WWS Proactive Monitoring Omnia is a robust and proven Multi-Vendor solution providing the highest network availability for your self-service devices including ATMs, kiosks and Assisted Service Devices. WWS Proactive Monitoring Omnia delivers significant reductions in operational and technology costs while also improving system availability and business performance. As a consequence your customers will enjoy a
As a leading European supplier of technological solutions for omnichannel banking and payments, Auriga couldn’t possibly miss the key industry events of the year, which all became virtual to adapt to COVID-19 restrictions. We discussed how the ATM infrastructure, lean bank branches, and cybersecurity innovations are digitally transforming banks’ strategies. The pandemic has created lots
ATMs and self-service devices are critical assets for banking organisations, as they need to be available 24/7, 365 days a year. However, when ATMs are in production, different actors, whether legitimate or malicious, can manipulate the software and hardware in an uncontrolled way, increasing the risk of a potential cyber-attack or misconfiguration. This can ultimately
In this time of low interest rates, increasing competitive pressure, and evolving customer expectations and behaviours, the closure of bank branches is believed to be a consequence of the added costs that banks are facing. But there are other factors to be considered actually. Firstly, the need to take the pace with digital transformation running
Access to cash is a serious issue in the UK and the pandemic isn’t helping, with 22% of UK respondents to a Mastercard survey saying they’ve stopped using it entirely. This is backed by Bank of England’s latest findings, which indicated that the volume and value of cash withdrawn from the ATM network overseen by
Vincenzo Fiore talks about Reimagining Branches and how Technology Matters
As an event sponsor, we are proud to take part in Branch Transformation 2020, which will be taking place virtually on the 23rd and 24th November 2020. Branch Transformation is the world’s leading conference dedicated to branch design, customer experience and strategy-driven transformation. The virtual event will be packed with thought-provoking case studies from leading
We cannot underestimate the importance of adopting a seamless and channel-integrated marketing strategy for banking, aimed at offering a personalised customer experience and delivering the right message (at the right moment) whichever channel the customer is using. In our digital age, consumers fuel the omnichannel revolution and expect a frictionless experience in each aspect of
