In this time of low interest rates, increasing competitive pressure, and evolving customer expectations and behaviours, the closure of bank branches is believed to be a consequence of the added costs that banks are facing. But there are other factors to be considered actually.
Firstly, the need to take the pace with digital transformation running fast.
Drawing from Auriga’s experience in the field, Mark Aldred, Head of International Sales at Auriga, will be speaking further on this topic at the ATMIA Asia-Pacific 2020 Virtual Event, on Thursday 10th December at 09:35 AM AEDT.
Some of the most influential and forward-thinking financial organisations in the global industry will come together over the course of three days to uncover ideas and share knowledge to harness the full potential of the industry in the Asia-Pacific area.
The industry has undergone an extraordinary transformation recently. Mark will be speaking about how financial organisations should invest in the right technologies to transform the branch channel and meet both the needs and expectations of their customers.
Understanding the benefits of the #NextGenBranch
While the pandemic has made people question the future of banking, it is clear that technology has played an important role keeping people financially secure during lockdown.
The forced coexistence with the Covid-19 has also contributed to speedup digital transformation for banks, which has resulted in different channels being redesigned.
Digital transformation of the self-service banking channel not only provides a great opportunity for growth, but it can also be the basis of the branch models of the future.
A channel-centric infrastructure will provide a different approach to the branch network and enable legacy banks to innovate at a pace that protects and grows their businesses.
Auriga believes that #NextGenBranch should be security-focused and customer-centric, utilising self-service and state-of-the-art technology.
SAVE THE DATE
Mark Aldred’s session (Cutting-Edge infrastructure and emerging technologies at the core of the Secure #NextGenBranch model) will take place at 9:35 AM AEDT, on Thursday 10th December 2020.
We also look forward to meeting you on our virtual booth where you can interact with our experts!