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A chat with our expert: Gaetano Ziri, Innovation Manager at Auriga Artificial intelligence has moved beyond the realm of future-gazing in financial services and is quickly becoming a fundamental layer within modern banking architectures. To explore the benefits of AI in banking and how this technology is reshaping customer experience, boosting operational efficiency, and influencing

Staying Vigilant in a Changing Threat Landscape October is Cybersecurity Awareness Month, a timely reminder for banks and ATM operators to remain alert to evolving threats. ATM malware continues to be one of the most persistent and costly challenges for financial institutions worldwide. Beyond immediate financial losses, attacks can undermine customer trust and reputations. As

The customer experience in banking is evolving rapidly. Expectations are higher than ever, shaped by the demand for services that are always available, intuitive, and secure. Reliability and uptime are fundamental, as customers expect ATMs to work without fail, and any disruption can quickly undermine trust. At the same time, branch footprints are shrinking, a

Banks have more data than ever before. Every transaction, customer interaction, and channel leaves behind a trail of information. Yet having data is not the same as using it effectively, with valuable insight often sitting locked away in silos or hidden in spreadsheets, leaving decision-makers to rely on instinct rather than evidence. In a competitive