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According to research by PwC, trust in financial services has been eroded – fewer than one in three consumers trust their bank. This comes as the general perception of overpaid financial services executives; the feeling that policies and regulatory responses have yet to deliver real change; and the absence of other remedies for customers to
Digital transformation and innovation in technology have had a strong impact on the supply of banking services to customers and the bank-to-customer relationship. Banks need to prepare themselves for unprecedented challenges by adapting their strategies, to keep pace with new technologies and maintain a competitive edge in the long term. Auriga is committed to research
This week, the UK financial regulator, the Financial Conduct Authority closed its consultation on how banks manage branch and ATM closures and conversion and whether its guidance on these matters should be changed. This consultation was significant because the FCA suggested that previously agreed best practices on how banks plan and communicate the change of
ATMIA, the leading non-profit trade association representing the entire global ATM industry, has announced Auriga as the winner of the “Improving the Costs of Cash White Paper” contest. Auriga’s “The Cash Management Crunch Resolved by Auriga” white paper was acknowledged for its insights into cash management optimisation. The contest encouraged the global ATM industry to
For banks and ATM deployers who are pivotal to how access to cash is preserved, solutions that ensure effective cash management and logistic while reducing operational costs need to be deployed. Auriga, a global software provider for the omnichannel banking and payments industry, today celebrated the winning of the “Improving the Costs of Cash White
With the rise of digital transformation in the post-pandemic era, customer behaviour has changed rapidly and in large numbers, according to McKinsey’s Global Banking Annual Review 2021 report. Customers are wanting further channels to conduct their financial transactions in addition to visiting bank branches. As a result, financial institutions are forced to focus their customer
Banca Carige has chosen Auriga’s #NextGenBranch technologies and Bank4Me solution to launch Carige Smart, which completely rethinks the branch concept from a digital perspective, guaranteeing an innovative customer experience. With Auriga’s support, therefore, Carige aims to preserve its physical presence, reach its customer locally, increase services offered while enhancing customer satisfaction and optimising branch management
This month, European banks received a renewed warning about increased cyber threats from a top authority. Cybersecurity hasn’t been off the agenda for banks for many years now but the fears are even greater than before. There is an obvious business model for cybercriminal gangs to target banking services and especially ATMs – steal money
Auriga was recently honoured with the prestigious Peter Kulik Innovation Award from the ATMIA, the leading non-profit trade association representing the entire global ATM industry. Stefano Cipollone, Auriga’s Business Development Manager, reveals why WinWebServer (WWS), the integrated ATM acquiring solution, was selected and what it means for customers. Q: How do you feel about your Peter Kulik Innovation
This year’s Digitalisation & Self-Service Banking Conference is set to take place at The Law Society Hall, London on 24th March from 9am to 5:30pm. Excited to be part of the conference, Auriga is sponsoring the event and leading the conversation on how to build a next generation branch model that is digital, multi-service, efficient,
