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Banks in the Smart City: What is Their Role?
The smart city vision encompasses a city where information and communication technologies like the Internet of Things are connected to enhance the quality and performance of urban cities and thus…
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Back to school for banking: Setting the curriculum
Children and university students across the UK returned to school this month – kicking off another year of learning. For some, this will be a transformative time, as they absorb…
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Nowhere to hide: Why UK banks urgently need to improve their customer service
As of August, banking providers in the UK are obliged to publish information on how likely people would be to recommend their bank, inclusive of its online, mobile, branch and…
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Bank branch closures – lessons from Europe’s banks
With more bank branch closures recently announced by some of the high street’s biggest names, Auriga is urging banks not to miss a trick when it comes to rethinking their…
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Summer reflections – 2018 in banking so far
With the UK in the midst of a long, hot summer, we wanted to take the opportunity to reflect on what has certainly been a big year for banking to…
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Why you should forget about building the bank of the future – and make it happen today
The banking industry is under incredible pressure. The rise of FinTech has created an ever increasing number of challengers, traditional methods of banking are under increased pressure to remain open (with…