-
How In-Branch Video Banking Enhances Service and Improves Customer Experience
While they turn to online banking, and given the rise in digital transformation, most customers still value financial advice face-to-face, especially for complex transactions. Accenture’s recent study of financial service…
-
3 Easy Tips for Banks to Appeal to the Over 55s
This is part two of our blog series, taking a deep dive into the generations that banks are at risk of neglecting, such as Generation Z. Our second instalment focuses on…
-
7 Easy Tips for Banks to Appeal to GENERATION Z
This is the first of two-blog series, taking a deep dive into the generations that banks are at risk of neglecting, such as over 55s. Our first instalment focuses on…
-
Summer Reflections – Banking in 2019 So Far
With summer now upon us, we’ve looked back at some of the key trends in banking so far this year Back in January we outlined our predictions for banking in 2019.…
-
Top key consumer trends every bank needs to know
Recent consumer research findings have either indicated big opportunities or severe challenges for the finance industry in the coming years. This blog post will take a look at some key…
-
How is AI changing the banking industry?
Both challenger and traditional banks are growing their focus on helping consumers save money. As customers increasingly look to save money for a rainy day and become more fiscally responsible,…