Legacy banks boast a huge potential in terms of customer base and assets: what they need to do is to find the right technological partners to maximize their reputation, offer a unique customer experience and reduce operational costs. Sharing infrastructure is also key: it allows banks to maintain access to financial services and generate new
Neo banks or digital only banks make a virtue of how they use digital technology to get closer to customers. In this scenario traditional banks are undertaking solutions to regain their competitive edge while focusing on cost pressure and ensuring customers have access to financial services around the clock. Alongside investing in self-service technologies and
Auriga is looking forward to this year’s Branch Transformation 2022 (29th – 30th November), the world’s leading conference dedicated to branch design, customer experience, and strategy-driven transformation. Over 350 delegates representing more than 120 organisations from 45 countries will gather at Park Plaza London Riverbank Hotel to showcase cutting-edge solutions, share thought-provoking case studies, and
Auriga launches IOLE, the new powerful virtual assistant based on Machine Learning, that intuitively and fully answers customers’ needs and provides extended assistance through voice commands when they use the Bank4Me dock station. IOLE supports customers, guides and educate them, further improving the experience of using digital self-service branch services. Based on Open APIs, it
Bari, Italy, 31st October 2022 – Auriga, a global software provider for the omnichannel banking and payments industry, today announced a significant development of its digital self-service branch solution Bank4Me. IOLE is a powerful virtual assistant that intuitively and fully answers customers’ needs and provides extended assistance when they use Bank4Me. Running on digital hubs
Juan Ramon Aramendia, Head of cybersecurity product engineering at Auriga discusses at BankSec 2022 how the Zero Trust model can be applied to protect the self-service channel. Marco Mejia, Information Security Officer at 5B, our customer and the largest ATM network in Central America, joins Auriga on stage to explore and show how 5B successfully
Digital transformation and innovation in technology have had a strong impact on the supply of banking services to customers and the bank-to-customer relationship. Banks need to prepare themselves for unprecedented challenges by adapting their strategies, to keep pace with new technologies and maintain a competitive edge in the long term. Auriga is committed to research
As October is National Cybersecurity Awareness Month (ECSM), we would like to take a look back at the BankSec 2022 conference, the annual leading RBR conference focused on banking security, which Auriga could not miss. It was a a fantastic opportunity to share ideas and network with industry peers and discuss the best strategies to
This year’s Europe 2022 ATM & Payments Innovation Summit is set to take place from 19th – 20th October in Berlin, Radisson Collection Hotel. Over 400 payment professionals, including leading banks and credit unions, will gather from around Europe to participate in a unique outlook-broadening, shared learning, and networking experience. Payments innovation, access to cash,
Since Auriga was born, tools and sales strategies have been changing and evolving to become what we know and have today. Back then, everything revolved around landline being the main weapon of contact and conquest of the customer and it was necessary to be strong and be known. Now, we stand together celebrating 30 years

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