• ENEN
    • IT IT
    • FR FR
    • DE DE
    • ES ES
PARTNER LOGIN
  • ENEN
    • IT IT
    • FR FR
    • DE DE
    • ES ES

Auriga

  • COMPANY

    • About Us

    • Auriga History

    • Group

    • Our Values

    • Our Network

      • Partnerships

      • Certifications

      • Suppliers

    • CSR (ethical code)

      • CSR – Corporate Social Responsibility

  • BANKING

    • Overview

    • Needs

      • Channel Integration

      • Monitoring network

      • Marketing & Customer Relations

      • Accessibility of banking service

      • Corporate Banking

      • Banking Data Analysis

      • Branch of the Future

    • Products and Solutions

      • Shared Services

        • WinWebServer Architecture

        • Proactive Network Monitoring

        • One to One Marketing

      • ATM / Kiosks

        • WWS ATM

      • Internet / PC

        • WWS PC

      • Mobile Banking and Payments

        • WWS Mobile

      • Electronic payments

        • MyBank

      • Bank Marketing & Digital Signage

        • WWS One to One OMNIA

        • WWS Signage

        • WWS Perfect

        • WWS RSS Feed

        • WWS Simply Feed

      • Network Monitoring & Fraud Management

        • WWS Proactive Monitoring Manager

        • WWS Fraud Management System

        • WWS Simply Check

      • Call Centre

        • WWS Help Desk

      • Cash Handling

        • WWS Cash Handling

        • WWS Cash Management

      • Digital Invoicing and Document Management

        • WWS e-Invoicing

      • Branch

        • WWS Fill4Me and Bank4Me

        • WWS Greæter

        • WWS Customer Management

      • Business Analytics

        • WWS Business Analytics Management

        • WWS Asset Management

      • Cyber Security Platform

        • Lookwise Device Manager

  • NEWS & MEDIA

    • News

    • Press Release

    • Press Review

    • Blog

    • Videos

  • RESOURCES

    • White Papers

    • Customer stories

    • Research

    • Brochures

  • CONTACT

    • Contact us

  • CAREERS

    • Work for Us

    • Online application

    • Job vacancies

News

  • Home
  • News & Media
  • News
  • Branch Transformation 2022: Realising the bank of the future today
branch-transformation-22-news

Branch Transformation 2022: Realising the bank of the future today

17 November 2022 / News

Auriga is looking forward to this year’s Branch Transformation 2022 (29th – 30th November), the world’s leading conference dedicated to branch design, customer experience, and strategy-driven transformation. Over 350 delegates representing more than 120 organisations from 45 countries will gather at Park Plaza London Riverbank Hotel to showcase cutting-edge solutions, share thought-provoking case studies, and network.

Mark Aldred, Head of International Sales at Auriga, will be discussing “Costs saving or access to banking services? That is (not) the (real) question” in a dedicated conference session on Wednesday 30th November, 9:00 am (GMT) with a moderator of RBR. The focus of the conversation is on finding a solution that does not prioritise one problem over another. Banks must indeed study and analyse the needs of the end user and adopt a technology that addresses all issues.

We also have the honour of inviting Conceição Matos, Transformation Office Leader at Novobanco, the fourth largest Portuguese bank in terms of assets and Auriga’s customer, to join us on stage. Novobanco implemented a new distribution branch model using Auriga’s WinWebServer (WWS) in 2019 on VTMs (Virtual Teller Machines) for greater functional simplicity and to strengthen the bank’s image. At the conference, the WWS suite of solutions will also run on an assisted self-service teller from ATEC AP (Booth D3), a hardware vendor and partner of Auriga.

Self-service plays a crucial role in teller operations, where the value of the relationship is lower; it allows better customer service, enhances the customer service, minimises IT expenditure, and boosts internal efficiency. Branch employees can now focus on customer interactions and listen better to end users’ needs to achieve higher levels of satisfaction.

That’s not all, attendees will be able to experience first-hand Auriga’s Bank4Me desk, a module within Auriga’s #NextGenBranch proposition. Bank4Me is designed to answer the need for more high-level customer care using audio and video banking channels on any self-service terminal, in fully automated remote branches, through a digital video terminal within a private area of the branch. It is already deployed in the new digital banking branches run by Italian retail bank, Banca Carige. This model could be reflected in how UK banks transform rather than trash their branch networks.

As a business, we are committed to creating innovative software and Next Gen Branches that set the benchmark for high quality banking solutions. Auriga will be unveiling IOLE, a virtual assistant integrated with Bank4Me that answers to customers’ requirements, further improving the experience of using digital self-service branch services. Based on Open APIs, it can be easily integrated with other self-service banking channels and third parties service providers enabling a faster time to market for new services and revenue-generating opportunities.

Come join Auriga’s experts at Booth D4 in the Exhibition Hall for a good Italian coffee at the Barista Bar! Please click here to request a meeting with us, if already registered. Find out more about the list of keynote sessions installed over the two-day conference here.

REQUEST A MEETING WITH AURIGA
     
  • Tweet
Tagged under: branch transformation 2022
  • News
  • Press Release
  • Press Review
  • Blog
  • Videos
  • Infographics

SUBSCRIBE TO THE NEWSLETTER

Subscribe today and you will get:

  • News on software solutions
  • Customer stories
  • Invitations to industry events and conferences
  • Detailed reports
  • Market research
  • and much more!
CONTACT

HEADQUARTER - BARI
Via Don Luigi Guanella, 17
70124 Bari - Italy

TEL: +39.080.5692111

info@aurigaspa.com

Milan office
Rome office
Brussels office
London office
Pamplona office
Mexico City office

BUSINESS CONTACTS
Niccolo Garzelli - Auriga - Footer

Niccolò Garzelli Milan office
niccolo.garzelli@aurigaspa.com

MARK ALDRED London office
mark.aldred@aurigaspa.com

Stefano Cipollone Milan office
stefano.cipollone@aurigaspa.com

Daniela Azzolini Milan office
daniela.azzolini@aurigaspa.com

MARTIN ESPINELMexico City office
martin.espinel@aurigaspa.com

lukasz-feluch

ŁUKASZ FELUCHLondon office
lukasz.feluch@aurigaspa.com

RUDY DE WOLFBrussels office
rudolf.dewolf@aurigaspa.com

EXPLORE
  • About Us
  • WinWebServer
  • Blog
  • White Papers
  • Research
LATEST NEWS
  • ATMaaS Managed Serviced blog en

    Keeping Customers Engaged with ATM-as-a-Service

    14/03/2023
  • cms-business-solution-press-release-img

    Auriga forges new ATM fintech partnership to further grow Latin American business

    28/02/2023
  • Banking industry accolades for LDM news

    Banking industry accolades for LDM

    23/02/2023

Connect with us

SUBSCRIBE TO THE NEWSLETTER

Auriga Spa - Copyright © 2023 - All rights reserved | Legal Notice | Privacy Policy
P.I. 05566820725 - Capital € 1.196.055 i.v. - R.E.A. 426675

TOP
We, and third party websites you may interact with via our site, use cookies to collect site usage data and improve your experience, this includes permanent and profiling cookies.
By clicking ‘Accept’ you agree to allow cookies, however you can disable this through your browser settings at anytime. If you opt to totally or partial disable cookies, this might compromise some features on the website.
For more information on our cookie policy, go to the Legal Notice page.
Accept

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT