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In this time of low interest rates, increasing competitive pressure, and evolving customer expectations and behaviours, the closure of bank branches is believed to be a consequence of the added costs that banks are facing. But there are other factors to be considered actually. Firstly, the need to take the pace with digital transformation running
Access to cash is a serious issue in the UK and the pandemic isn’t helping, with 22% of UK respondents to a Mastercard survey saying they’ve stopped using it entirely. This is backed by Bank of England’s latest findings, which indicated that the volume and value of cash withdrawn from the ATM network overseen by
Vincenzo Fiore talks about Reimagining Branches and how Technology Matters
As an event sponsor, we are proud to take part in Branch Transformation 2020, which will be taking place virtually on the 23rd and 24th November 2020. Branch Transformation is the world’s leading conference dedicated to branch design, customer experience and strategy-driven transformation. The virtual event will be packed with thought-provoking case studies from leading
We cannot underestimate the importance of adopting a seamless and channel-integrated marketing strategy for banking, aimed at offering a personalised customer experience and delivering the right message (at the right moment) whichever channel the customer is using. In our digital age, consumers fuel the omnichannel revolution and expect a frictionless experience in each aspect of
Continuing its international expansion path, Auriga enters into a new strategic agreement with SprintQuip, the Australian leader in cash management, for the promotion and distribution throughout the Australasia region of the software suite for the WinWebServer (WWS) omnichannel bank. SprintQuip‘s strong market presence, combined with Auriga’s technological expertise, will allow the banking and financial market
Top cash handling solutions provider SprintQuip to grow regional market for Auriga’s omnichannel banking and payment software solutions London, October 13th 2020– Auriga, a leading supplier of technological solutions for the omnichannel banking and payments industries, today announced a new partnership with SprintQuip, an Australia-based cash handling specialist to distribute Auriga’s omnichannel banking software suite
As the event’s premier sponsor, we’re going to be taking to the stage at the year’s top European event for the ATM industry– the ATMIA Europe Virtual Event 2020 running from 20th to 22nd October. If you haven’t already done so, you can register here. Our head of International sales Mark Aldred will be giving
In this unprecedented time, there is a real opportunity for banks to accelerate their digital transformation in the #newnormal. It is time for them to take the lead by redesigning their customer engagement strategies to deliver value-generating engagement through the crisis and beyond. Not to forget the security issues, with cyber-criminals becoming more agile and
