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As retail banks approach the half-year point, how should we be judging the success of their customer service strategy six months into 2024? Should the metric be how much have they digitised their teller services or how many cross–channel services have they offered? This is how major banks measure success in responding to changing customer
The date for the UK General Election has just been announced. This led our VP of international sales, Mark Aldred, to consider how much the loss of in-person banking services should be considered by politicians. Writing in Electronics Payment International (EPI), Mark argued politicians should address voters’ concerns about the decline in in-person access to
Auriga today announced a new agreement with 5B, the largest ATM network in Central America, to modernise the network’s fleet of over 2,500 ATM’s. This new partnership builds on how Auriga already provides comprehensive cybersecurity management with its Lookwise Device Manager (LDM) solution and will help optimise services and provide better self-service experiences for their
Bari, Italy, 22nd May, 2024 – Auriga, the global software provider for omnichannel banking and the payments industry, today announced a new agreement with 5B, the largest ATM network in Central America, to modernise the network’s fleet of over 2,500 ATM’s. This new contract builds on how Auriga already provides comprehensive cybersecurity management for 5B
We are proud to announce that we have been ranked as a Top 50 Fintech business by UK tech publication, TechRound. This award recognises how our innovative banking technology solutions have disrupted the finance space. From our beginnings as a small operation in Italy, to our ATM multivendor software being deployed in over 74 percent
We are pleased to announce that Brendan Thorpe has been appointed as Customer Success Manager at Auriga. He will be based in the UK and work alongside Mark Aldred, Vice President of Sales, International. Brendan is an expert in self-service banking technology and brings over 20 years of experience working in the industry. This includes
As banks continue to digitally transform their operations, the question is how ATMs fit into this strategy. Could it be a case of ATMs disappearing off high streets, like bank branches have, or can financial services institutions look at ways to evolve these devices and adapt them to the changing tides? Even though 2023 saw
Banks need to focus on making cash, ATMs, and electronic payments more sustainable as they work towards their green goals. Cashless payments and digital money have a growing carbon footprint that financial institutions must take into account. Deploying sustainable ATMs Managing ATMs well and handling cash responsibly can make using cash eco-friendly. A few years
Auriga is delighted to announce a major new contract with Nationwide, the world’s largest building society, with a network of more than 600 branches and over 1,200 ATMs, to provide a new software solution to run, manage and secure the ATMs installed across its UK branch network. Our software solutions will help them achieve their
Nationwide to deploy comprehensive new ATM infrastructure software solution to increase efficiency, improve customer services and experience for UK customers. Bari, Italy, 12th March 2024 – Auriga, a global software provider for the omnichannel banking and payments industry, today announced a major new contract with Nationwide, the world’s largest building society, to provide a new
