IT 
ES 
A Customer Service Survey As of August, banking providers in the UK are obliged to publish information on how likely people would be to recommend their bank, inclusive of its online, mobile, branch and overdraft services. The results come from an independent survey of thousands of personal and small business customers – and must be
Digital transformation and innovation in technology have had a strong impact on the supply of banking services to customers and the bank-to-customer relationship. Banks need to prepare themselves for unprecedented challenges by adapting their strategies, to keep pace with new technologies and maintain a competitive edge in the long term. Auriga is committed to research
With more bank branch closures recently announced by some of the high street’s biggest names, Auriga is urging banks not to miss a trick when it comes to rethinking their branch networks and to look at how banks in the rest of Europe are transforming their branches. It is no secret that retail banking is
With the UK in the midst of a long, hot summer, we wanted to take the opportunity to reflect on what has certainly been a big year for banking to date. The newspapers have been packed with stories of the fight-back against a cashless, branchless society. We attended some great events across Europe which showed
Auriga offers its perspective on the trends that will impact the banking industry in 2018. Here is a collection of the most interesting articles that illustrate how the banking industry can face these trends to address the challenges in 2018. For more information, please review our perspective on banking technology trends over the years. 15/08/2018
Digital transformation and innovation in technology have had a strong impact on the supply of banking services to customers and the bank-to-customer relationship. Banks need to prepare themselves for unprecedented challenges by adapting their strategies, to keep pace with new technologies and maintain a competitive edge in the long term. Auriga is committed to research
The banking industry is under incredible pressure. The rise of FinTech has created an ever increasing number of challengers, traditional methods of banking are under increased pressure to remain open (with almost 3000 UK bank branches closing their doors in the past three years) and as consumers we want to bank anytime, anywhere and in
Everyone has seen the impact of GDPR. Businesses have completely reviewed their data protection and privacy practices, and countless hours have been spent getting them up to scratch before the deadline hit. For banks though, GDPR isn’t the biggest risk to brands. This isn’t to understate its importance – banks should absolutely be taking the
We’ve launched our WWS Asset Management, to help you manage the life cycles of all the devices located in your branches. As you invest into new hybrid digital branch banking formats, you are connecting more devices and gathering more data in branches but you need the right tools to make best possible decisions about when
Launches WWS Asset Management module to support banks rolling out new hybrid digital branches, predict that banks could save between 15% and 30% on asset running costs London, UK, 29 May 2018 – Auriga, a leading supplier of technological solutions for the omnichannel banking and payments industries, and one of Europe’s original FinTech success stories,
