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Children and university students across the UK returned to school this month – kicking off another year of learning. For some, this will be a transformative time, as they absorb new information that may very well define their future career. But perhaps now is also a good time to reflect on what the banking industry
Millennium BCP & Auriga – Best ATM/Self-Service Experience 2018
The bank’s focus is on how it can create a new kind of customer service, leveraging a combination of cutting edge software and hardware to deliver a more powerful 24-hour self-service banking experience. Empowering the bank to achieve this goal is Auriga, who are providing the vendor-independent software that helps tailor and deliver superior, assisted
Auriga to Showcase Technology for Outstanding In-Branch Customer Service at Two Major Banking Events
Auriga will be speaking and exhibiting at two major international banking events in October: The ATM & Payments Innovation Summit (Madrid, 18-19 October) and the 46th Efma Congress on Banking Transformation (Lisbon, 18-19 October). The focus will be on the technology used to improve banking customer experience in-branch. Auriga will be supported by its customer
Auriga today applauded its customer Millennium BCP, the Portuguese international bank, for winning the Best ATM/Self-Service Experience award at this year’s 2018 Bank Customer Experience (BCX) Summit in Chicago, USA. Millennium BCP won for its bank branch of the future in Portugal. The bank’s focus is on how it can create a new kind of
London, UK, 17th September 2018 – Auriga, a leading supplier of technological solutions for the omnichannel banking and payments industries, and one of Europe’s original FinTech success stories, today applauded its customer Millennium BCP, the Portuguese international bank, for winning the Best ATM/Self-Service Experience award at this year’s 2018 Bank Customer Experience (BCX) Summit in
A Customer Service Survey As of August, banking providers in the UK are obliged to publish information on how likely people would be to recommend their bank, inclusive of its online, mobile, branch and overdraft services. The results come from an independent survey of thousands of personal and small business customers – and must be
Digital transformation and innovation in technology have had a strong impact on the supply of banking services to customers and the bank-to-customer relationship. Banks need to prepare themselves for unprecedented challenges by adapting their strategies, to keep pace with new technologies and maintain a competitive edge in the long term. Auriga is committed to research
With more bank branch closures recently announced by some of the high street’s biggest names, Auriga is urging banks not to miss a trick when it comes to rethinking their branch networks and to look at how banks in the rest of Europe are transforming their branches. It is no secret that retail banking is
With the UK in the midst of a long, hot summer, we wanted to take the opportunity to reflect on what has certainly been a big year for banking to date. The newspapers have been packed with stories of the fight-back against a cashless, branchless society. We attended some great events across Europe which showed
Auriga offers its perspective on the trends that will impact the banking industry in 2018. Here is a collection of the most interesting articles that illustrate how the banking industry can face these trends to address the challenges in 2018. For more information, please review our perspective on banking technology trends over the years. 15/08/2018
