The banking industry has undergone some pretty dramatic changes in the last few years, with new tech transforming the way that people want to manage their finances. Online banking, banking apps and increasingly sophisticated self-service software mean that now, banks are in a position to offer a really personalised and flexible service to their customers.
Innovation is absolutely key to meeting the needs of customers today, which we know all about here at Auriga, as we have been driving innovation in the industry for the past 25 years (check out our story here).
We’ve come across some really interesting stats recently from BBA, as well as ATM Marketplace. For example, did you know that in 2016, there were 30 customer transactions on banking apps every second? And that for 51% of banks, the top priority in terms of ATM technology is integration with mobile devices? Fascinating stuff! Check out some of our other favourites below. We’d love to hear your thoughts about this – what do you think is the most disruptive change affecting the banking industry?