Bank4Me: What does the Branch of the Future Look Like?
Digital, remote, agile, customer-oriented: the new bank is centered on creating an advanced branch where technology has a pivotal role. It leverages advanced self-service and an integrated omnichannel software platform to increase process efficiency and optimize performance.
Bank4Me is designed to adapt to all contexts and markets for banks that want to ensure full efficiency of services, including when provided in the branch. It offers customers a renewed branch capable of providing a more efficient customer relationship, and encouraging the growing digitisation of services, with a view to customer education and greater multigenerational inclusion.