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As bank branches continue to close in the UK and more people turn to digital financial services, access to cash is becoming an increasingly important issue. A study conducted by University of Bristol found one in ten UK Post Offices has been affected by a bank closure within 1km, and this has resulted in a 27
Cost saving or access to banking services? Mark Aldred at RBR BT22
The financial services industry today is in a state of storm: they ask themselves how to remain relevant and competitive, focusing on cost pressure an finding new ways to be more efficient. In this interview Mark analyses how can banks addresses all issues, leveraging on the right next gen bank infrastructure. novobanco´s new distribution model,
Mark Aldred, VP of International sales at Auriga, shares the main takeaways from Branch Transformation Conference 2022
Legacy banks boast a huge potential in terms of customer base and assets: what they need to do is to find the right technological partners to maximize their reputation, offer a unique customer experience and reduce operational costs. Sharing infrastructure is also key: it allows banks to maintain access to financial services and generate new
Neo banks or digital only banks make a virtue of how they use digital technology to get closer to customers. In this scenario traditional banks are undertaking solutions to regain their competitive edge while focusing on cost pressure and ensuring customers have access to financial services around the clock. Alongside investing in self-service technologies and
Auriga is looking forward to this year’s Branch Transformation 2022 (29th – 30th November), the world’s leading conference dedicated to branch design, customer experience, and strategy-driven transformation. Over 350 delegates representing more than 120 organisations from 45 countries will gather at Park Plaza London Riverbank Hotel to showcase cutting-edge solutions, share thought-provoking case studies, and
Auriga launches IOLE, the new powerful virtual assistant based on Machine Learning, that intuitively and fully answers customers’ needs and provides extended assistance through voice commands when they use the Bank4Me dock station. IOLE supports customers, guides and educate them, further improving the experience of using digital self-service branch services. Based on Open APIs, it
Bari, Italy, 31st October 2022 – Auriga, a global software provider for the omnichannel banking and payments industry, today announced a significant development of its digital self-service branch solution Bank4Me. IOLE is a powerful virtual assistant that intuitively and fully answers customers’ needs and provides extended assistance when they use Bank4Me. Running on digital hubs
BankSec 2022 – Juan Ramon Aramendia (Auriga) and Marco Mejia (5B) discuss Zero Trust model to secure bank’s assets
Juan Ramon Aramendia, Head of cybersecurity product engineering at Auriga discusses at BankSec 2022 how the Zero Trust model can be applied to protect the self-service channel. Marco Mejia, Information Security Officer at 5B, our customer and the largest ATM network in Central America, joins Auriga on stage to explore and show how 5B successfully
Digital transformation and innovation in technology have had a strong impact on the supply of banking services to customers and the bank-to-customer relationship. Banks need to prepare themselves for unprecedented challenges by adapting their strategies, to keep pace with new technologies and maintain a competitive edge in the long term. Auriga is committed to research
As October is National Cybersecurity Awareness Month (ECSM), we would like to take a look back at the BankSec 2022 conference, the annual leading RBR conference focused on banking security, which Auriga could not miss. It was a a fantastic opportunity to share ideas and network with industry peers and discuss the best strategies to
