The financial services sector is likely to see more and more banks closing branches because of the reduction in customers using legacy banking channels, cost pressures, reduced footfall, as well as the emergence of digital-only services.
A way forward is Auriga’s #NextGenBranch solution as it encourages the development of a state-of-the-art, customer oriented, remotely supported digital branch.
It can provide access to banking services 24/7 by leveraging advanced assisted self-services and new technologies including video banking, AI, and branch automation solutions.