{"id":55265,"date":"2019-10-15T10:45:08","date_gmt":"2019-10-15T09:45:08","guid":{"rendered":"https:\/\/www.aurigaspa.com\/?p=55265"},"modified":"2021-05-18T10:17:20","modified_gmt":"2021-05-18T08:17:20","slug":"banks-ai","status":"publish","type":"post","link":"https:\/\/www.aurigaspa.com\/en\/news-and-media\/press-release\/banks-ai\/","title":{"rendered":"Auriga enables banks to customise their offer and increase customer retention by adopting AI technology"},"content":{"rendered":"<p><em>The company launches WWS Artificial Intelligence module to support banks in potentiating data, automating internal processes, reducing errors, and speeding up results<\/em><\/p>\n<p>Auriga, a leading supplier of technological solutions for the omnichannel banking and payments industries, and one of Europe\u2019s original fintech success stories, has announced the launch of its new <strong>WWS AI module<\/strong>. An integral component of the omnichannel banking software suite, WinWebServer (WWS), <a href=\"https:\/\/www.aurigaspa.com\/en\/banking\/needs\/artificial-intelligence-banking\/\">WWS AI<\/a> can be integrated with legacy solutions to enable banks to maximise on the existing data available to potentiate them and create an enhanced customer experience; as well as speed up strategic business decisions, and improve investments.<\/p>\n<p>In our digital age, the financial services sector needs to reconcile two main needs &#8211; namely maintaining a highly competitive rate even for those outside popular geographical areas and cater to consumers who require ever simpler, yet effective, frictionless services with an ever-greater degree of customisation. The software uses time series analysis and <strong>advanced machine learning algorithms<\/strong> to enable banks to exploit data on transactions and flow movements to forecast cash withdrawal and deposit trends, patterns within branches and vaults, as well as recycling trends.<\/p>\n<h2>Auriga&#8217;s WWS AI for Banks<\/h2>\n<p>Auriga\u2019s latest WWS AI module uses algorithms that optimise cash flow in each of the bank\u2019s branches, cashpoints, and vaults so that cash is available when it\u2019s truly needed \u2013 factoring in peak periods, holidays, different banking channels, thresholds and limits. As well as provides banks with the churn rate of each customer and their satisfaction levels, which are predicted using Bayesian algorithms and logistic regression.<\/p>\n<p>Niccol\u00f2 Garzelli, Senior Vice President of Sales, Auriga, said<\/p>\n<blockquote><p>Auriga\u2019s latest technology allows <strong>interactions with all the bank\u2019s touch points and cash points<\/strong> to produce valuable data sets on potential and current customers, which can be used to collect more detailed information on their satisfaction, behaviour, and concerns \u2013 thus enabling banks to create more bespoke customer journeys. WWS AI therefore systematically helps with the collection, analysis, and classification of data and in turn provides additional insightsthat can be fed into the systems involved with digital signage, file management at the counter, and booking confirmations.<\/p>\n<p>There are so many different ways in which banks can leverage AI technologies \u2013 financial services can seamlessly integrate these new tools with the organisation\u2019s existing workflow and technological structure.<\/p><\/blockquote>\n<p>The WWS AI module, integrated with the proprietary systems, makes it possible for banks to ensure an even more customised approach to the user experience that does not neglect the human touch, preserves investments from instant integration with omnichannel technology, benefits from a digital transformation, and boosts brand confidence.<\/p>\n<div class=\"button_custom\"><a href=\"https:\/\/www.aurigaspa.com\/wp-content\/uploads\/WWS-AI-Press-Release-Auriga.pdf\">Download the press release<\/a><\/div>\n<p><span class=\"info_text_post\">For information about Auriga\u2019s PR activities and to receive our press kit:<\/span><br \/>\n<a class=\"\" href=\"mailto:marketing@aurigaspa.com\">Contact the Communication Department<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The company launches WWS Artificial Intelligence module to support banks in potentiating data, automating internal processes, reducing errors, and speeding up results Auriga, a leading supplier of technological solutions for the omnichannel banking and payments industries, and one of Europe\u2019s original fintech success stories, has announced the launch of its new WWS AI module. An<\/p>\n","protected":false},"author":1,"featured_media":55375,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[77],"tags":[],"class_list":["post-55265","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-release"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Auriga Adopts AI Technology to Support Banks in Potentiating Data<\/title>\n<meta name=\"description\" content=\"WWS Artificial Intelligence Allows Banks to Potentiate Data, Automate Internal Processes, Reduce Errors, and Speed up Results\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.aurigaspa.com\/en\/news-and-media\/press-release\/banks-ai\/\" 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