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ATM Pooling: transforming future access to cash services
Banks are confronted with what seems to be an impossible puzzle to solve. Even as more customers go cashless, banks are under greater social pressure to provide access to cash, but the cost of delivering this is too high. The answer seems to be ATM pooling, that involves transferring ATM fleet ownership of two or
- Published in White Papers
On Tuesday 27th July, Auriga participated in the BrightTalk webinar hosted by Allison Ebbage, with special guests including Mark Aldred, VP of International Sales at Auriga, and Robin Setty, Senior Principal Product Manager (Partner Solutions) at ACI Worldwide. They discussed how this partnership helped both companies to improve customer service through self-service banking technology, as
- Published in Blog
How to make the most of ATMs in the digital age
As there has been an increase in customer demand for a digitally enabled omnichannel consumer experience, the role of the ATM as an important channel for accessing banking services, has been challenged. However, the ATM and its family of devices are essential to the infrastructure of the modern branch, as they can offer 24 hours
- Published in White Papers
Cybersecurity for the Next Generation of Branch Banking
Digitalization and cybersecurity are two concepts that go hand in hand. With the progressive transfer of financial services to the digital space, security needs to be reinvented, no matter what channel customers are using. As a desired target for cybercriminals, financial institutions have been forced to deploy comprehensive, intelligent and proactive security strategies.
- Published in White Papers
What lies ahead for the banking industry in 2021?
It is time to step back and take a look at 2020, consider the lessons learnt and the trends likely to emerge in the banking sector in the next 12 months. Banks must demonstrate a solid understanding of the current industry landscape and stay aligned with customers’ needs and expectations in order to differentiate themselves
- Published in White Papers
Branch Transformation 2020: Providing Cutting-Edge Banking Services
As an event sponsor, we are proud to take part in Branch Transformation 2020, which will be taking place virtually on the 23rd and 24th November 2020. Branch Transformation is the world’s leading conference dedicated to branch design, customer experience and strategy-driven transformation. The virtual event will be packed with thought-provoking case studies from leading
- Published in News
Some Reflections on Our 2020 Banking Predictions
Where were we? Looking back on our predictions for banks from the start of the year, it’s fair to say no one could have known how the year would turn out and how big the impact of the coronavirus pandemic would have on the banking industry. Having said that, our expectations about the key trends
- Published in Blog
Coronavirus and Banks: How Auriga is Supporting Them
The COVID-19 pandemic and the lockdown measures are affecting lives nearly everywhere on the planet. Banks are playing a crucial role in how our societies respond and progress through these unprecedented times. As their technology partner, we salute and support the tremendous work being done by banks to protect colleagues and customers, serve their local
- Published in Blog
Cash is still the preferred method of payment
Deutsche Bank recently released its The Future of Payments research report, which outlined that over 60% of British respondents expressed that cash is still their preferred method of payment, and will always be around despite the rise of digital payments. This sentiment is particularly true for those aged over 35 and those living in the
- Published in Press Release
Banking for Humanity: Technology to Increase the Human Touch
Technology versus Humanity? Banks have been struggling with the concept of being more personal with their customers. ‘Banking for Humanity’, a concept explored by fintech guru Chris Skinner, is considered as a remedy for this; with new banking technology innovation spearheading the way for banks to adopt a human touch and be more empathetic. Chris Skinner
- Published in Blog
