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What will 2025 hold for banking and financial services?
With the momentous changes, we saw in the banking space in 2024, we expect that 2025 will continue with this trend. The year is expected to drive access to cash efforts that were laid out in 2024, see banks leveraging customer data in a smarter way and develop more robust cyber security strategies. The regulatory
- Published in Blog
What to Look Out for in Banking in 2025
With the start of the new year, Auriga wants to provide its perspective on the main trends that will mark the banking sector in 2025 and outline the future challenges for banking institutions and strategies on how to address them. In particular: Banking Hubs and FCA oversight Cash Management Crunch Neo banks moving into the
- Published in Press Review
Auriga releases new research into how Shared Banking to be future of access to cash
Shared banking infrastructure of ATM networks or banking hubs is a business model that we support and make possible with our digital self-service and ATM as-a-Service solutions. This model could help banks who must ensure physical access to cash and banking services even as customer preferences move towards cashless payments and operational costs rise. Major
- Published in News
Shared infrastructure like ATM networks or branches can help maintain physical access to cash and financial services in communities that are at risk of losing their local bank branch or ATM. As we know from our work with Batopin, the ATM pooling initiative for Belgian banks, shared banking infrastructure can enable investment in modern self-service
- Published in Blog
ATM jackpotting continues to be a threat to banks. This month a new report reveals that North Korean hackers are using a new Linux variant of the FASTCash malware to trigger unauthorized cash withdrawals. Auriga, which provides multivendor management and specialist cybersecurity for bank devices including ATMs and ASSTs, believe banks can protect themselves against
- Published in Press Release
IBS Intelligence Podcast: The Future of Banking is Omnichannel
It is no secret that banks are under pressure to digitally transform and drive innovation in their operations and improve their customer service practices. They should always strive for ways to innovate their operating systems and ensure that customers are able to access the best service possible across all platforms. Thus, creating a truly omnichannel
- Published in News
Are banks hitting their omnichannel service scores?
As retail banks approach the half-year point, how should we be judging the success of their customer service strategy six months into 2024? Should the metric be how much have they digitised their teller services or how many cross–channel services have they offered? This is how major banks measure success in responding to changing customer
- Published in Blog
Harnessing the power of AI in banking
More often than not, Artificial intelligence (AI) is seen as a doomsday topic by some, but others believe AI has the potential to change the world. With the UK being set to become the global hub of AI regulation, it creates trusted and responsible technology. We cannot hide away from AI and machine learning in
- Published in Blog
Outlook 2024: Auriga’s predictions for the Banking Industry
With the start of the new year, Auriga wants to provide its perspective on the main trends that will mark the banking sector in 2024 and outline the future challenges for banking institutions and strategies on how to address them. In particular: Assisted self-service: a hybrid approach to banking Banking hubs rollout Conversational AI Cybersecurity
- Published in Press Review
What 2024 has in store for Retail Banking
As the banking sector sails into 2024, the current is shifting towards an era defined by digital transformation and innovative customer service strategies. No longer monolithic conservative institutions, they are becoming dynamic digital service providers sensitive to how technology and customer behaviour is changing. In this whitepaper, Auriga will deep-dive into the top trends to
- Published in White Papers
